Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"ed47bc4e615abfb97aa378fb58c86d05d0eecaf5_lout","branding":{"id":"2","key":"jdsd","name":"JDisc Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#000d3b","headerLinkHoverBGColor":"#000d3b","headerBadgeColor":"#000d3b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c9a1c3f6-d708-45fe-be69-010790dcbd1c/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZTQyYWNmOC0xM2RjLTQyOGQtODFjMi1mZDlmMjBkZGQxNzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5YTFjM2Y2LWQ3MDgtNDVmZS1iZTY5LTAxMDc5MGRjYmQxYyI6WyJyZWFkIl19LCJleHAiOjE3NzE0MDcxODIsIm5iZiI6MTc3MTQwNjU4Mn0.b9yMjxU3xucTBLZeYNBtfWTuwMR7AWTm-53r0sCSB88&client=fe42acf8-13dc-428d-81c2-fd9f20ddd170&mode=fit","logoId":"c9a1c3f6-d708-45fe-be69-010790dcbd1c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZTQyYWNmOC0xM2RjLTQyOGQtODFjMi1mZDlmMjBkZGQxNzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzE0MDcxODIsIm5iZiI6MTc3MTQwNjU4Mn0.XrI3u6xomoYkC2ph16Asij6nIKf7hVCGA3vEmCMWEDo&client=fe42acf8-13dc-428d-81c2-fd9f20ddd170&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"jdsd","projectId":10004,"serviceDeskId":2,"name":"JDisc Service Desk","description":"<p>Welcome! You can raise a request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"13","name":"Report a software problem","descriptionHtml":"<p><b>You can make our life easier, when you follow our guidelines:</b><br class=\"atl-forced-newline\"> 1. Use one ticket for one issue request. Avoid to bundle issues in one ticket.<br class=\"atl-forced-newline\"> 2. Use a meaningful subject line.<br class=\"atl-forced-newline\"> 3. Add screenshots when they help to understand the problem.<br class=\"atl-forced-newline\"> 4. If you encounter issues with the discovery of a single device, then select this device, create a support ZIP and attach it to the ticket.</p>","callToAction":"Report a software problem","introHtml":"<p>Having trouble with JDisc?</p>","icon":10521,"iconUrl":"https://jdisc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[6],"key":""},{"id":"10","name":"Submit an enhancement request","descriptionHtml":"","callToAction":"Submit an enhancement request","introHtml":"<p>Submit your enhancement request!</p>","icon":10539,"iconUrl":"https://jdisc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[6],"key":""}],"reqGroups":[{"id":6,"name":"1. Common Requests"}],"orderMapping":{"8":[13],"6":[13,10]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JDSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZTQyYWNmOC0xM2RjLTQyOGQtODFjMi1mZDlmMjBkZGQxNzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzE0MDc3ODIsIm5iZiI6MTc3MTQwNjU4MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.eQjdPF1NBY7kQpxAa2v22XaEFcHCqdVBNKpNoqg_fWA","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"fe42acf8-13dc-428d-81c2-fd9f20ddd170","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}